Wednesday, December 16, 2009

Letters from Bill Posters


I've just got off the phone to a rather large and internationally well known magazine empire, that specialises in those smallish, family friendly mags that you find on the end of the checkout aisles in most supermarkets.

In short, I was not bloody happy with them.

Last year I signed up for a 12 month subscription as I had an interest in reading an upcoming article - namely mine. One month prior to the end of the subscription, I politely informed them in writing that I no longer wanted to read their magazine and would not be renewing my subscription.

One month later, a magazine appeared in my mail box.

I wrote on it RETURN TO SENDER and threw it back in the post... the same with the one that arrived the next month... and the next month... and the next month. Then one month I received an invoice... which I also wrote RETURN TO SENDER on and popped it back in the post...

... and one the next month that had REMINDER stamped on it... and one the next month with 2ND REMINDER stamped on it... and one the next month with FINAL REMINDER stamped on it... and then finally advising me that to avoid legal action, I had to PAY NOW.

All the while that I wasn't paying this invoice, they kept sending me magazines... and I kept writing RETURN TO SENDER on them and popping them back in the post.

Today I received what could only be called a 'threatening invoice' demanding that they are going to start legal action for the unpaid invoice of $49.95 that I 'owed' them.

Not this little black duck.

I jumped on the phone and blasted the first person silly enough to answer, who advised me rather curtly that I did indeed owe them for a 12 month subscription.
They maintained this view for approximately 2 minutes...

... until I mentioned how I had Googled them and read about the current issues they were having with the ACCC for invoicing unsolicited items.

I now no longer have to pay this bill... funny that.

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